IT Field Services

IT Field Services:

IT Field Services refers to the OnSite assistance and support provided to end-users of technology within an organization, typically in a face-to-face. Field Support technicians are responsible for maintaining and troubleshooting computer hardware, software, and network systems to ensure that they function efficiently and effectively.

 IT Field Services engineer can help with such as installing and configuring new equipment and software, providing technical support to end-users, troubleshooting hardware and software issues, diagnosing and resolving network connectivity problems, and maintaining accurate records of all support requests and actions taken.

OnSite Site Survey (Network, Server, Printer, Desktop & laptop)

OnSite Dispatch IMAC, break & fix, SD-WAN, POS Deployment, Switch, Router, Desktop, laptop, Server, wireless Access point installation,Surveillance Camera installation and more.

OnSite Data Centre Solution (break & fix, hard drive replacement, battery, power supply motherboard, full server replacement, new server install, switches, router. 

OnSite Printer Solution (Zebra, Xerox, HP, Lexmark, etc)